By contacting us, submitting an inquiry, or purchasing any service from Xpress Solutions LLC ("we," "us," or "our"), you ("the client") agree to be bound by these Terms of Service in full.
Payment constitutes agreement. By completing payment for any Xpress Solutions LLC service, you confirm that you have read, understood, and agreed to: (1) these Terms of Service, (2) our Refund Policy, and (3) the specific scope of services defined in your invoice. If you do not agree, do not proceed with payment.
We provide professional support services as explicitly defined in the written invoice or service agreement issued to you before payment. Services are strictly limited to those stated in that agreement.
We do not begin any work until a written scope has been agreed upon and full payment has been confirmed. Additional services requested after the original agreement require a separate invoice and written agreement.
Every invoice issued by Xpress Solutions LLC constitutes a binding service agreement. By paying the invoice, you acknowledge and agree to all of the following:
Your invoice will always include: service description, deliverables, estimated timeline, total cost, and a reference to these Terms. Keep a copy for your records.
All services provided by Xpress Solutions LLC are digital and intangible in nature. By purchasing our services, you acknowledge and agree that:
Xpress Solutions LLC provides support services only. We expressly do not guarantee:
Purchasing our services does not guarantee any business or commercial result.
Before any payment is collected, Xpress Solutions LLC will provide you with a written service agreement or itemized invoice defining the exact scope of services, agreed deliverables, estimated delivery timeline, total cost, and a reference to these Terms and our Refund Policy.
By proceeding with payment, you confirm you have reviewed and understood all of the above.
After payment is received, Xpress Solutions LLC will send you a written confirmation that includes:
Please review the confirmation carefully and notify us immediately if anything does not match your understanding of the agreed scope.
Delays caused by incomplete, inaccurate, or late client input may affect delivery timelines and are not the liability of Xpress Solutions LLC.
These are estimates. Timelines may vary based on project scope and client responsiveness.
Reasonable revisions are included as specified per service in your agreement. Additional revisions beyond the agreed scope may be subject to extra charges, communicated and invoiced separately before work proceeds.
All services are initiated after full payment is confirmed. All payments are processed securely through our certified third-party payment processor. We do not store or access your full card details.
You agree to contact Xpress Solutions LLC at info@xpresssolutionsllc.com or call 571-582-3312 to resolve any concern before initiating a chargeback or dispute.
Important: Unjustified chargebacks — where services have been delivered as agreed — may result in suspension of services and may be subject to legal action under the laws of the Commonwealth of Virginia. Evidence of agreed invoice, scope confirmation, and delivery will be submitted in any dispute.
Upon full payment and delivery, you retain ownership of the final deliverables created for your specific project. Xpress Solutions LLC retains ownership of general processes, templates, and methodologies developed independently. You warrant that all content provided to us is lawfully owned or licensed by you.
To the fullest extent permitted by law, Xpress Solutions LLC shall not be liable for indirect, incidental, or consequential damages including loss of sales, revenue, business opportunities, or platform rejections. Our total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.
These Terms are governed by the laws of the United States and the Commonwealth of Virginia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Virginia.